Supportify

Registered NDIS Provider · ABN 52 874 169 846 +61 459 637 239 WhatsApp
NDIS Registered Provider · ABN 52 874 169 846

South East Melbourne's Registered NDIS Provider

Supportify delivers home care, personal care, community access and support coordination across Pakenham, Berwick, Cranbourne and Hastings — built around each participant's own goals, not a generic plan.

RegisteredWith the NDIS Quality and Safeguards Commission
LocalBased in Pakenham, serving South East Melbourne
Person-ledSupport built around your goals
Supportify support worker assisting an NDIS participant in South East Melbourne
ABN 52 874 169 846 — Registered with the NDIS Commission
Agency, plan & self-managed participants welcome
About Supportify

Support that starts with your goals, not our schedule

Every participant's plan is different, so we start by understanding what independence looks like for you — then build support around it, not the other way around.

Our support workers get to know your routines, preferences and challenges before support begins. From daily personal care to getting out into the community and making the most of your NDIS plan, we review and adjust as your goals change.

More about Supportify
Supportify support coordinator reviewing an NDIS plan with a participant
Registered & Compliant

A registered NDIS provider you can check for yourself

Registration is public record. You can confirm it on the NDIS Commission's provider register before choosing a provider.

Approved registration groups

  • Assist-Personal Activities
  • Daily Tasks/Shared Living
  • Household Tasks
  • Participate Community & Innovative Community Participation
  • Group/Centre Activities
  • Development-Life Skills
  • Assist-Travel/Transport
  • Assist-Life Stage, Transition
ABN
52 874 169 846
Registration status
Approved — NDIS Quality & Safeguards Commission
Based in
Pakenham, VIC 3810
Getting Started

Getting started takes three steps

No lengthy onboarding — just a clear path from first call to active support.

  1. Talk with our team

    Call or enquire online. We'll ask about your NDIS plan, goals and current support needs.

  2. We plan your support

    We match you with the right services and support workers, and agree a schedule that fits your life.

  3. Support begins

    Your support team starts, with regular check-ins to adjust as your goals change.

NDIS Funding

Understanding your NDIS plan and funding

Whether your plan is agency-managed, plan-managed or self-managed, Supportify works within your approved funding — Core Supports, Capacity Building and Capital Supports — so the services you get match what is actually in your plan.

New to the NDIS or unsure what your plan covers? We can walk through it with you before support begins, so there are no surprises about what's funded.

Ask about your plan
Supportify team reviewing NDIS funding and plan categories with a participant
Why Supportify

Why South East Melbourne families choose Supportify

We're a local, registered provider — not a national call centre. That means faster responses, consistent support workers, and a team that knows your suburb.

Supportify team member supporting a participant
  • Experienced, friendly and background-checked support workers
  • The same familiar workers wherever rosters allow
  • Same-gender support available on request for personal care
  • Support plans personalised to you, not a template
  • Families and carers kept in the loop, with your consent
  • Registered, audited and publicly verifiable with the NDIS Commission
Participant building job skills with a Supportify support worker
Employment Support

Building skills for work

We support participants to explore career interests and build the everyday skills that help with finding and keeping a job — from preparing for interviews to travelling to work with confidence.

Ask about employment support
Inclusion Training

Disability inclusion training for schools, businesses & government

A culture of inclusion helps every person feel welcome. Supportify offers disability inclusion programs that help organisations become more inclusive workplaces and schools, available online across Australia.

Enquire about training
Disability inclusion training session for a workplace
Reviews

What participants and families say

Real reviews from our Google Business Profile.

Supportify is an outstanding NDIS provider! The team is professional, respectful, and always goes the extra mile to ensure high-quality support. Their commitment to reliability and compassionate service really stands out. Everything is well organised, and communication is clear and timely. Highly recommend to anyone looking for a trustworthy and dedicated NDIS company.

The best NDIS providers in South East Melbourne! Super professional and kind!

Very good communication. Always happy to help.

This provider is very helpful for the support we need.

Service Area

Areas we serve

Supportify is based in Pakenham and provides NDIS services throughout South East Melbourne.

Don't see your suburb? Get in touch — we may still be able to help.

NDIS Explained

NDIS questions, answered simply

Short, plain-English answers to the questions families ask us most.

Agency, plan or self-managed: what's the difference?

Agency-managed
The NDIA pays your providers directly. You can only use registered providers.
Plan-managed
A plan manager pays your invoices. You can use registered and unregistered providers.
Self-managed
You pay providers and claim from the NDIS. Most choice, but more paperwork.
Get help with your plan

What does a support coordinator do?

A support coordinator helps you understand your plan, choose and connect with providers, sort out problems when supports fall through, and prepare for your plan review. It is funded under Capacity Building if it is in your plan.

About support coordination

SIL or SDA: which is which?

SIL — Supported Independent Living
Funds the support workers who help with daily tasks where you live, often in a shared home.
SDA — Specialist Disability Accommodation
Funds the specially designed home itself, for people with extreme functional impairment or very high support needs.
About SIL & SDA
FAQs

Frequently asked questions

Straight answers about our NDIS services in South East Melbourne.

Is Supportify a registered NDIS provider?

Yes. Supportify is registered with the NDIS Quality and Safeguards Commission (ABN 52 874 169 846). You can check this on the Commission's public provider register.

Which NDIS services does Supportify provide?

Support coordination, community access, personal care, home care, SIL and SDA support, respite care, travel and transport, and cleaning and yard maintenance. We do not provide nursing services.

Does Supportify service my suburb?

We're based in Pakenham and support participants across South East Melbourne, including Berwick, Cranbourne and Hastings. Contact us to confirm your suburb.

Can I use Supportify if my plan is agency-managed, plan-managed or self-managed?

Yes. We work with agency-managed, plan-managed and self-managed participants.

How do I get started?

Call +61 459 637 239 or send an enquiry. We'll talk through your plan, goals and support needs, then suggest a suitable support arrangement.

Can I enquire on behalf of someone else?

Yes. Family members, carers, support coordinators and allied health professionals are welcome to enquire on a participant's behalf.

Ready to talk about your NDIS support?

Call now or send an enquiry — we reply within one business day.

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